Job Vacancies
A call center in DHA Phase 5, Karachi, is currently hiring for multiple positions. If you’re looking for a career in customer service, this is a great opportunity to apply. The following positions are available:
| Job Title | Number of Vacancies |
|---|---|
| Call Center Agent | Multiple |
| Helper | Multiple |
| Electrician | Multiple |
Eligibility Criteria
To be considered for any of the available positions, candidates must meet the following eligibility criteria:
- Education Requirements: Middle, Matric, or Intermediate (F.A./F.Sc.)
- Experience: Prior experience in a call center or relevant field is an advantage but not mandatory.
- Skills: Good communication skills, basic computer literacy, and customer handling abilities.
- Age Limit: 18 years and above
- Location: Karachi-based candidates are preferred.
Organization Name
The hiring organization is a well-established Call Center located in DHA Phase 5, Karachi.
Organization Overview
The call center is known for providing exceptional customer support services across various industries. With a professional environment and growth opportunities, the company focuses on delivering quality assistance to customers while fostering career development for employees.
Employment Type
The employment opportunities available are full-time and shift-based, with flexible working hours depending on the role.
Salary Range
The salary package for these positions varies based on experience and job role. Below is an estimated salary range:
| Job Title | Salary Range (PKR) |
| Call Center Agent | 25,000 – 45,000 |
| Helper | 20,000 – 30,000 |
| Electrician | 25,000 – 40,000 |
Additional benefits such as performance bonuses, paid training, and overtime compensation may also be provided.
Job Summary
The selected candidates will be responsible for assisting customers, handling calls, and ensuring smooth operations within the call center. Each role carries specific responsibilities and expectations, ensuring a productive and customer-friendly environment.
Contact Information
For further inquiries regarding these job vacancies, applicants can contact the hiring department through the following:
- Phone: 0300-XXXXXXX
- Email: hr@callcenterkarachi.com
- Address: DHA Phase 5, Karachi, Sindh, Pakistan
- Working Hours: 9:00 AM – 6:00 PM (Monday to Saturday)
Primary Responsibilities
Call Center Agent:
- Handle inbound and outbound calls professionally.
- Assist customers with inquiries and provide solutions.
- Maintain records of customer interactions.
- Work with the team to improve customer service strategies.
Helper:
- Support the operational staff in daily tasks.
- Ensure a clean and organized workspace.
- Assist in equipment maintenance and handling deliveries.
Electrician:
- Handle electrical installations and repairs.
- Ensure the maintenance of office equipment.
- Respond to any technical issues related to electricity.
Job Type
This recruitment drive offers the following types of employment:
- Full-Time: Fixed working hours with a structured schedule.
- Contract-Based: Short-term assignments based on project needs.
Application Process
Interested candidates can follow the application process below:
- Read the Job Advertisement: Review the details published in the Daily Dunya Newspaper on March 3, 2025.
- Prepare Required Documents: Update your resume, educational certificates, CNIC copy, and experience letters (if any).
- Submit Your Application: Apply online or visit the office in DHA Phase 5, Karachi.
- Application Deadline: Submit applications before March 18, 2025.
- Interview Process: Shortlisted candidates will be contacted for an interview.
Frequently Asked Questions (FAQs)
1. What are the working hours for call center agents?
Call center agents usually work in shifts, with morning and evening slots available.
2. Is prior experience required to apply for these jobs?
No, prior experience is not mandatory, but it is preferred. Training will be provided to selected candidates.
3. What are the benefits of working at this call center?
The company offers a competitive salary, career growth opportunities, performance-based bonuses, and a professional work environment.
4. Can I apply if I don’t live in Karachi?
Preference is given to Karachi-based candidates, but out-of-city applicants may apply if they are willing to relocate.
5. How will I know if my application is accepted?
Shortlisted candidates will be contacted via phone or email for an interview.
6. Is there any age restriction for applicants?
Candidates must be at least 18 years old to apply.
7. Will I receive training before starting the job?
Yes, selected candidates will undergo training to familiarize themselves with the company’s processes and customer service protocols.
8. Are there any growth opportunities?
Yes, employees demonstrating excellent performance can be promoted to senior positions within the organization.
If you’re interested in these job opportunities, don’t miss the chance to apply before the deadline. Start your career with a dynamic team and gain valuable experience in the customer service industry!